EVfriendly Information for Consumers

Frequently Asked Questions:

What Is EVfriendly?

Simply put, it means: This business knows electric vehicles.

Are EVs Safe to Drive?

The best way to mitigate risk is to know your vehicle and take precautions.

What Happens to an EV Battery When it Reaches End-of-Life?

Electric vehicles are known for their zero, or near-zero emissions. But their good-for-the-planet features don’t end there.

How Are EVs Different From Internal Combustion Engine Vehicles?

Electric vehicles and conventional gas-powered vehicles may look a lot alike, but they have some pretty big differences inside.

How Do I Know What EV is Right For Me?

There’s an electric vehicle out there for everyone. Yes, everyone.

EVs Are New Technology, Right?

While they seem all sorts of new and fancy, electric vehicles are far from new. Here’s a brief history.

What About EV Maintenance?

Zero emissions does not mean zero maintenance. But it usually means less maintenance.

An EV Can't Go as Far as a Gas-powered Vehicle, Right?

Electric vehicles are safe, affordable, reliable, and good for the planet. All sorts of good things. Still, there’s one common looming concern: Range.

What Happens When My EV Battery Needs Replacing?

The single biggest maintenance expense that electric vehicle owners will face is repairing and/or replacing the battery.

What's All This New Terminology?

Electric vehicles don’t work like conventional gas-powered vehicles, so we can’t talk about them in the same way.

Helpful Articles

Electric vehicle battery pack graphic

How EVs Work

What is the difference between an EV, a BEV, a BEVx, an HEV, and a PHEV? Understanding how these configurations work may help you choose the one that’s right for you.

Electric vehicle versus gas-powered vehicle

EVs vs. ICEs

The pros and cons of electric vehicles vs. internal combustion engine vehicles. Is there a clear advantage for one over the other? That depends on what’s important to you.

Safety & Maintenance

While EVs have fewer components that require regular maintenance, they are not maintenance-free. And in many respects, EVs are safer to drive than gas-powered vehicles.

Find an EVfriendly
Certified Service Provider

The EVfriendly  Certification Program was created so that consumers can be confident that the people involved with the sale, and after-sale care of EVs are trained and qualified to do the job effectively, efficiently, safely, and economically.

This search feature will be populated in early 2022.

Select the type of service provider from the "Listing Category" drop-down, enter a City, then click "Search".

More Frequently Asked Questions:

Our research helped us identify what’s on the minds of consumers with respect to transitioning to electric vehicles.
Here, we answer some of the most common questions and misconceptions:

With proper care and maintenance, an EV’s HV battery can outlast the vehicle itself. Most automakers provide an 8- to 10-year, or 160,000 kilometre warranty on HV batteries. All batteries lose capacity and performance over time. Battery degradation is a natural process that permanently reduces the amount of energy a battery can store, or the amount of power it can deliver. Common factors affecting battery health include age, temperature, state of charge during operation, and more.

The infrastructure of battery charging stations is growing at a pace equal to, or better than, the number of EVs on the road. There are even charging stations located in rest stops along B.C. highways. Many commercial establishments have installed EV charging stations for customers. There should be no concern about depleting your battery “in the middle of nowhere.”

Look for an EVfriendly service provider. This guarantees that the business has invested in the necessary training and equipment and is certified as qualified to offer EV service.

Arguably, EVs are even safer to drive than conventional, gas-powered vehicles. There are many additional safeguards built into them to ensure driver and passenger safety.

EVs have fewer mechanical parts, so they do not require oil changes or tune-ups. The brakes generally last many times longer than those on ICE vehicles, but there are still some items that require periodic maintenance. Most EV owners report much lower maintenance costs, which offsets the initial purchase price, if it is higher than a conventional model.

EVs can use a number of renewable energy sources to charge the HV battery. As more and more EVs are sold and demand increases, manufacturers are developing new, “greener” ways to manufacture batteries. New industries are emerging to recycle batteries. Besides, the supply of fossil fuels is finite, and carries its own environmental issues.

HV batteries can have a second life, even if they have reached the end of their usable lifespan to power an EV. Some HV batteries can be refurbished and reinstalled in an EV. They can also be repurposed as energy storage units for other applications, or they can  be sent to a recycling facility where individual elements can be separated and reused in the production of new batteries or other products.