How to Become an EVfriendly Certified
Tow Operator

A Program Developed and Administered by the Automotive Retailers Association and its Strategic Partners

Becoming an EVfriendly Certified Tower assures your customers that you and your employees are trained and qualified to tow and store EVs in a responsible and safe manner.

The Certification Process

To become an EVfriendly CertifiedTower, there are four steps:

  1. Download and read the program guide
  2. Have all employees complete the applicable EVfriendly online training
  3. Download the self-audit checklist and ensure you can check all the applicable boxes
  4. Complete the online application and verification form, and pay the registration fee

Required training

Only staff with EVfriendly training are to provide services related to EVs. EVfriendly offers online training for operators. For all other employees, EVfriendly training is recommended but not required.

Ready to begin?

Step 1

Step 2

All employees are required to complete the applicable EVfriendly online training courses before you proceed to Step 4. The training is hosted on the ARA Training Centre of Excellence website.

Step 3

The checklist includes all of the questions included in the application form. By going through it in advance, you will be prepared with everything you need when you apply for certification in Step 4.

Step 4

When you click the Submit button at the end of the application form, you will be sent to PayPal to pay the registration fee. You can pay by credit card, or with a PayPal account. The fee is $99+GST per business or business location.