How to Become an EVfriendly
Mechanical Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Becoming an EVfriendly-Auto Service Centre assures your customers that you and your employees are trained and qualified to service and repair EVs in a responsible and safe manner.

Best Practices

The following slide presentation details best practices to deploy as an EVfriendly-mechanical repair facility.

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Mechanical Repair
Best Practices

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What is

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Today, with the rapidly increasing number of hybrids, plugin hybrids, and all-electric vehicles being purchased by consumers, it is only a matter of time before owners of these vehicles find their way to your shop for maintenance and repairs, if they have not already done so.

What is

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The number one concern is safety. Battery voltage is invisible, and technicians must be trained in the safety protocols to protect themselves and the vehicle from a catastrophic failure.

What is

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Without the proper training, technicians can inadvertently damage the vehicle’s electrical systems and risk injury, or even death from electrocution.

That is a liability you want to avoid at all costs.

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Besides, consumers want to be confident that the people caring for their vehicles are competent and qualified.

That means investing in the training and equipment necessary to provide proper and safe repairs.

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Training

Online training is available on the ARA Training Centre of Excellence website.

The courses are for automotive service technicians or anyone who repairs EVs and is not a certified EV technician.

Click Here

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Training

The EVfriendly Mechanical Repair course covers:

EV overview

Understanding EVs

High-voltage batteries and components

EV design

Hazards and emergency response

Common maintenance issues

Safety protocols for working on or near EVs

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Training

Recommended for all other positions such as warranty clerk, parts or service managers, shop help, etc., to enhance their awareness and understanding of EVs.

Technicians can receive certified training from:

BCIT – Auto 4011 Electric Vehicle Technology and Service
Automotive Training Centre - Automotive Hybrid Technology
Okanagan College
College of New Caledonia
Camosun College

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Mechanical Repair Best Practices

In addition to fulfilling employee-training, EVfriendly suppliers maintain business best practices within a number of standards.

Standard

Best Practice

General facility

The mechanical repair facility has a permanent location with fixed operating business hours and meets municipal licensing and zoning requirements (may be in the form of a land use agreement). A facility may also provide mobile services for EVs provided they are able to meet all applicable OEM safety and repair standards (Mobile service may require a special license in certain municipalities). Facilities must have the ability to hoist a vehicle for inspection. The hoist or lift must meet all applicable WorksafeBC regulations.

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Mechanical Repair Best Practices

Standard

Best Practice

Insurance

The mechanical repair facility has a minimum level of $2,000,000 in liability insurance garage policy.

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Mechanical Repair Best Practices

Standard

Best Practice

Compliance

The mechanical repair facility meets all federal, provincial and municipal Acts and regulations. This would include meeting WorkSafeBC requirements,
employment regulations, transportation of dangerous goods regulations, etc.).

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Mechanical Repair Best Practices

Standard

Best Practice

Handling and disposal of hazardous wastes and contaminants.

Pertains specifically to disposal of waste from HV Li-ion or NiMH batteries. Must maintain documentation of disposal. Waste must be discarded with an EVfriendly supplier or the facility has a contract that confirms whoever manages the waste can provide proof of proper disposal and transportation of goods.

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Mechanical Repair Best Practices

Standard

Best Practice

Training

At lease one automotive service technician employed by the facility has completed training as EV technician:

BCIT – Auto 4011 Electric Vehicle Technology and Service
Automotive Training Centre - Automotive Hybrid Technology
Okanagan College
College of New Caledonia
Camosun College

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Mechanical Repair Best Practices

Standard

Best Practice

Training

Employees performing secondary services, functions, or repairs, have completed the EVfriendly basic mechanical repair online training. Includes automotive techs who are not EV certified and/or anyone else involved in working on or around EVs. This course is also recommended for all employees, even if they do not work directly on EVs.

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Mechanical Repair Best Practices

Standard

Best Practice

Training

Employers should have protocols in place for repair operations that do not require a certified EV technician. Before basic repair operation is performed (e.g. changing a tire) the employee with basic training will assess the EV (e.g. check warning lights, etc.).

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Mechanical Repair Best Practices

Standard

Best Practice

Training

Items such as tires, brakes, suspension, lighting, infotainment, interior components, windshield wiper components, final drive services, and cabin filters, do not require specific EV training. however, the service technician should still always refer to repair
instructions prior to attempting the repairs. The employee should always consult with the shop's EV certified technician before starting the work.

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Mechanical Repair Best Practices

* See the EVfriendly basic mechanical repair training for more information.

Standard

Best Practice

Training

Repair facility commits to ongoing training and professional development for staff and participates in ongoing webinars and training sessions sponsored or hosted through EVfriendly program.

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Mechanical Repair Best Practices

Equipment/Tool

Popular Brands

Uses

High-voltage gloves (aka
lineman gloves) must include
leather over gloves

Salisbury, Eecol Electric, Trydor
Industries

When handling any high-voltage circuit or component or potential high-voltage circuit or component.

High-voltage roof topper warning cones

Procure locally

Displayed on the roof of a high voltage vehicle whenever the high-voltage circuit is being serviced.

Stanchions with marker tape

Procure locally

To “tape off” any high-voltage vehicle or component being serviced.

CAT 3 multimeter and accessories with insulation meter built in

Fluke 1577 or Fluke 1587, Procure Locally

Testing for high-voltage and loss of isolation

Class “D” fire extinguisher

Procure from current fire suppression
company

For use on Lithium-Ion battery fires

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Mechanical Repair Best Practices

Continued next slide

Equipment/Tool

Popular Brands

Uses

Milliohm meter

Amp probe MO100 - NAPA

Testing electric motor windings

High-voltage face shield

Procure locally

To provide arc flash protection

Battery pack lift

OTC Powertrain lift SKU 1595

For HV battery removal

Insulated tool kit

Fluke 1577 or Fluke 1587, Procure Locally

To safely work inside a battery pack

EVSE (electric vehicle supply
equipment)

Snap On Industrial Tools, Acklands/
Grainger etc.

Supply electric energy to recharge electric vehicles. Keeping you and your electric car safe while charging.

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Mechanical Repair Best Practices

Standard

Best Practice

Popular Sources

Safe and proper repairs are performed

Repair facility follows proper OEM repair procedures and has access to data.

• ALLDATA
• Mitchell Repair
• Solera/Identifix/Autodata
• OEM service information websites

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Mechanical Repair Best Practices

Access to OEM Procedures and Repair Information

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Mechanical Repair Best Practices

Service Warranty

It is recommended that repair facility provides a minimum 12 months, or 20,000 km service warranty on all repairs, if available.

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Mechanical Repair Best Practices

Emergency Response Plan

The repair facility commits to communicating and training employees in
emergency response and evacuation procedures.

Mechanical Repair
Best Practices

Thank you. This concludes the presentation.

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EVfriendly Training:

EVfriendly offers a basic level EV awareness courses dealing with EVs and their hazards, which are recommended. These courses are available on the ARA Centre of Excellence.

Additionally, technicians wishing to become certified in electric vehicle repair can get the required training at these institutions:

BCIT – Auto 4011 Electric Vehicle Technology and Service
Automotive Training Centre – Automotive Hybrid Technology
Okanagan College, visit: https://www.okanagan.bc.ca/
College of New Caledonia, visit: https://cnc.bc.ca/
Camosun College, visit: http://camosun.ca/

How to Become an EVfriendly
Mechanical Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Best Practices

Get Started:

EVfriendly Training:

Related Links:

Brought to you by:

How to Become an EVfriendlyMechanical Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Best Practices

Get Started:

EVfriendly Training:

Related Links:

Brought to you by:

How to Become an EVfriendly
Mechanical Repair Facility