How to Become an EVfriendly
Collision Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Becoming an EVfriendly-Collision Repair facility assures your customers that you and your employees are trained and qualified to care for EVs in a responsible and safe manner.

Best Practices

The following slide presentation details best practices to deploy as an EVfriendly Collision Repair facility.

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Collision Repair
Best Practices

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What is

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Today, with the rapidly increasing number of hybrids, plugin hybrids, and all-electric vehicles being purchased by consumers, it is only a matter of time before owners of these vehicles find their way to your shop for collision repairs, if they have not already done so.

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The number one concern is safety. Battery voltage is invisible, and technicians must be trained in the safety protocols to protect themselves and the vehicle from a catastrophic failure.

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Without the proper training, technicians can inadvertently damage the vehicle’s electrical systems and risk injury, or even death from electrocution.

That is a liability you want to avoid at all costs.

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Besides, consumers want to be confident that the people caring for their vehicles are competent and qualified.

That means investing in the training and equipment necessary to provide proper and safe repairs.

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Training

Online training is available on the ARA Training Centre of Excellence website.

The courses are for automotive collision repair technicians or anyone who repairs or handles EVs and is not a certified EV technician.

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Training

The EVfriendly Collision Repair course covers:

EV overview

Understanding EVs

High-voltage batteries and components

EV design

Hazards and emergency response

Safety protocols for working on or near EVs

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Training

This course is basic-level EV awareness training dealing
with EVs and their hazards, which is recommended for all employees who handle EVs.

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Collision Repair Best Practices

In addition to fulfilling employee-training, EVfriendly suppliers maintain business best practices within a number of standards.

Standard

Best Practice

General facility

The collision repair facility has a permanent location with fixed operating business hours and meets municipal licensing and zoning requirements (may be in the form of a land use agreement).

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Collision Repair Best Practices

Standard

Best Practice

Insurance

The collision repair facility has a minimum level of $2,000,000 in liability insurance garage policy.

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Collision Repair Best Practices

Standard

Best Practice

Compliance

The collision repair facility meets all federal, provincial and municipal Acts and regulations. This would include meeting WorkSafeBC requirements,
employment regulations, transportation of dangerous goods regulations, etc.).

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Collision Repair Best Practices

Standard

Best Practice

Handling and disposal of hazardous wastes and contaminants.

Pertains specifically to disposal of waste from HV Li-ion or NiMH batteries. Must maintain documentation of disposal. Waste must be discarded with an EVfriendly supplier or the facility has a contract that confirms whoever manages the waste can provide proof of proper disposal and transportation of goods.

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Collision Repair Best Practices

Standard

Best Practice

Training

Technicians working on EVs have completed EV-specific training. All employees handling EVs have received training on the hazards associated with EVs.
EVfriendly offers a basic EV awareness course dealing
with EVs and their hazards, which is recommended.
Collision repair shops that store salvage for ICBC are advised to take the EVfriendly towing course module for storage.

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Collision Repair Best Practices

Standard

Best Practice

Training

Repair facility commits to ongoing training and professional development for staff and participates in ongoing webinars and training sessions sponsored or hosted through EVfriendly program.

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Collision Repair Best Practices

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Collision Repair Best Practices

EVfriendly collision repair facilities meet all applicable OEM equipment requirements.

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Popular Sources

Repair facility follows proper OEM repair procedures and has access to data.

3rd party providers
• ALLDATA
• Mitchell Repair
• OEM
• Direct OEM Repair Access
• OEM Certifications

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Collision Repair Best Practices

Access to OEM Procedures and Repair Information

Standard

Best Practice

Environmental OHS Management Plan

Has developed a plan for identifying the risks of handling, transporting, storing, and disposing/recycling of badly damaged electric vehicles and to document the actions required to mitigate these risks.

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Collision Repair Best Practices

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Collision Repair Best Practices

Emergency Response Plan

The repair facility commits to communicating and training employees in
emergency response and evacuation procedures.

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Collision Repair Best Practices

Outsourcing Mechanical Repairs

Collision repair shops that do not have a certified mechanical technician, any work involving the HV battery or component is sublet to a qualified, certified EV technician for repairs.

Collision Repair
Best Practices

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EVfriendly Training:

EVfriendly offers a basic level EV awareness course dealing with EVs and their hazards, which is recommended. Additional external EV training for collision repair shops is recommended but not required. Collision repair shops that store salvage for ICBC are recommended to take the EVfriendly towing course, which includes instruction for EV storage.

These courses are available on the ARA Centre of Excellence.

How to Become an EVfriendly
Collision Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Best Practices

Get Started:

EVfriendly Training:

Related Links:

Brought to you by:

How to Become an EVfriendlyCollision Repair Facility

A Program Developed by the Automotive Retailers Association and its Strategic Partners

Best Practices

Get Started:

EVfriendly Training:

Related Links:

Brought to you by:

How to Become an EVfriendly
Collision Repair Facility