What is the make, model, and type of the vehicle? Is it electric or hybrid? Are there any visible signs of damage, such as fire, smoke, or leaking fluids? Are the keys with the vehicle, and is it loaded or unloaded? Are emergency services on-site, and have they observed any active hazards?
Document and Communicate:
Use a standard checklist to capture key details about the vehicle, scene, and hazards. Clearly relay this information to the tow operator before they arrive at the scene. Emphasize potential high-voltage hazards, thermal risks, or the need for specialized equipment.