Unlocking a Charging CableNEXT • Consult the manufacturer’s Emergency Response Guides (ERGs):General steps for unlocking a charging cable include:Check the vehicle’s ERGs or documentation for specific instructions on releasing
the charging cable. These guides often include step-by-step procedures
tailored to the vehicle model.Unlocking a Charging Cable• Attempt to unlock the vehicle:NEXT General steps for unlocking a charging cable include:Most EVs have a locking actuator that secures the charging cable.
Lock and unlock the vehicle to see if the charging connector releases automatically.If this does not work, proceed cautiously to the next step.Unlocking a Charging Cable• Manually release the locking actuator:General steps for unlocking a charging cable include:NEXT Use a small flathead screwdriver to carefully push the locking actuator mechanism.
This is usually accessible at the vehicle's charging port.Important: Apply minimal force to avoid damaging the connector
or the locking mechanism.Unlocking a Charging Cable• Seek additional information:General steps for unlocking a charging cable include:NEXT If the above steps do not resolve the issue, consider consulting reliable online
resources or contacting the vehicle or charging station manufacturer for further guidance.Caution: Some vehicles may have a magnetic or motorized connection system to secure
the EVSE charge plug to the vehicle. This connection locks the connector to the vehicle’s charge
port to prevent the plug from being pulled out while charging.Caution: It is never recommended to cut the cable or try to forcibly pull the plug off the vehicle.Unlocking a Charging Cable• Create a flowchart or one-page training guide for unlocking a charging cable. Action items to consider: